Case Management Quality Assurance Committee Independent Member
Basic Job Information
Job Position: Case Management Quality Assurance Committee Independent Member
Published on: Apr 24, 2026
Vacancy: 5
Employment Type: Contract
Experience: 6-9 years
Work Arrangement: Hybrid (Remote + On-site)
Salary: Market Related
Notes: Reference: OPFA/CMQAC/2026/01 The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 (“The Act”), to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical, and expeditious manner. The Pension Funds Adjudicator (PFA) is the Accounting Authority of the Office, and has established governance committees, including the Case Management Quality Assurance Committee (CMQAC), to support the execution of the Accounting Authority’s responsibilities.
Application Deadline: May 08, 2026
Job Category: Public Service - Government
Job Description
The OPFA is inviting applications from members of the public to serve on the CMQAC for a period of three (3) years. The overarching role of the CMC is to provide oversight of the case management function through detailed analysis and scrutiny to improve process efficiencies, mitigate risks, identify case adjudication good practices, and advise on policy, legislation, and rules applications. Some of the specific responsibilities of CMQAC include:
Case Management matters:
- Strategic Case Management Oversight and Advisory
- Oversee and advise the PFA on the design, effectiveness and efficiency of the OPFA’s case management systems to ensure consistent quality output, alignment with international best practice, and the realisation of the OPFA’s legislative mandate.
- Provide strategic input and advice to the PFA on case mana
Key Responsibilities
- A relevant bachelor’s degree in law.
- A postgraduate degree in law would be advantageous.
- Demonstrable adjudication experience (including as a former judge of a court of law, Ombud, Arbitrator, or other dispute resolution experience).
- Membership in a relevant professional body is preferred. (e.g., Legal Practice Council, Institute of Directors in South Africa, etc.).
- Knowledge and understanding of the Public Finance Management Act (PFMA), Treasury Regulations the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
- Knowledge of, and experience with, the Pension Funds Act, 24 of 1956, will be an added advantage.
- At least 10 years’ experience in case management, judgment writing and/or legal practice.
Requirements & Skills
Job Requirements
- A relevant bachelor’s degree in law.
- A postgraduate degree in law would be advantageous.
- Demonstrable adjudication experience (including as a former judge of a court of law, Ombud, Arbitrator, or other dispute resolution experience).
- Membership in a relevant professional body is preferred. (e.g., Legal Practice Council, Institute of Directors in South Africa, etc.).
- Knowledge and understanding of the Public Finance Management Act (PFMA), Treasury Regulations the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
- Knowledge of, and experience with, the Pension Funds Act, 24 of 1956, will be an added advantage.
- At least 10 years’ experience in case management, judgment writing and/or
Benefits
Market related
